RCL Systems Blog

While COVID-19 has largely dominated the public awareness and created huge shifts and interruptions to businesses of all sizes, small businesses have clearly been impacted the most--essential and non-essential businesses alike. Of course, this doesn’t mean that large enterprises and corporations aren’t also affected. The difference is, these enterprises and corporations are sometimes better equipped to do something about it… which many have.

VoIP (Voice over Internet Protocol) solutions famously offer businesses some significant cost savings. While this may be the extent of many people’s understanding of its value, VoIP actually has a lot more to offer. That’s why we wanted to go over just a few of its benefits - to provide a bit of insight into what makes VoIP such a great choice for today’s organizations.

How concerned are you with your business' cybersecurity? When you envision your business in the future, do you see yourself constantly fighting cyberattacks, or paying ransom? Hopefully not, but what if cybersecurity turns into one of the most difficult parts to maintaining a steady business? Today, we will look into the future and hypothesize what your business may need to do to defend against cybercriminals. 

The benefit of being able to quickly diagnose IT problems is obvious; the problem will get addressed and resolved in a timely manner, and a solution to the issue can be found that will help prevent any future IT outages. In the world of IT support, getting to the bottom of an issue is known as performing a root cause analysis (RCA). Such an analysis begins by asking basic troubleshooting questions, which usually begins by looking directly at the performance of the technology in use. Although, as IT networks expand to become more complex and businesses grow to have more managers making IT-related decisions, a company’s RCA approach will naturally become that much more complicated. Consider wh...

IT security is a major pain point for all businesses in all industries. Is your organization doing a good enough job at keeping your data safe? The reality of the situation is that the majority of threats make it through the tiniest of vulnerabilities, even those that seem to be benign. By understanding a concept called the 80/20 rule, you might be able to better address your business’s network security weaknesses.