RCL has spent years researching the best possible way to stop the bad guys from getting to your computer and personal information. The best form of protection can't be achieved by a single solution,
RCL has carefully tested and found the perfect combination of protection with the product bundle below and of course the award winning Storagecraft shadow protect backup package for routine backups with the ability to restore your device in case of a hardware disaster.
Each and every one of our security and backup packages are monitored 24/7 with our agent-based application and will trigger a notification to our Network Operations Center (NOC). The NOC generates a ticket using this information and notifies our technicians that investigate the issue..
All customers will have a customer portal that they can login to create a ticket and monitor the process of the servicerequest. On your customer portal you can view all your tickets generated by you or your computers and the status of thetickets. Here you will see how hard our techs are working to keep your computers trouble free, and just because you didn’tcall in a trouble ticket we are still working in the background fixing minor issues so you can continue to work without anybother from a technician calling you to say I need on your computer to fix something, because a lot of the issues areresolved by RCL in the background via our agent and tech. RCL agent allows us to set schedules to keep your system upto date, to defrag your hard drives even alerts us if your hard drives are low on free space which can lead to performanceissues and in fact we have dozen of performance monitors that scan and report or fix performance issues constantly. And when we install the antivirus, antimalware Opendns and RCL’s backup solution they too are closely monitored, that way if amissed backup or a virus or malware has been quarantined, immediately a ticket is created and RCL is alerted.
We are always there for you. How to reach our helpdesk when you have a computer problem. You will have manyoptions, first in the computer tray down by your clock you will see an RCL icon, if you right click on it you can generate aticket by simply filling out an explanation of your problem and click send, that’s if we don’t call you first you can firstname.lastname@example.org where a support ticket is generated and a team of technicians alerted via their email, and text
Security Suite Include with SOHO, Webroot, Malwarebytes, and OpendNS Backup Solution IncludesStorageCraft Shadow Protect. External drive is required. RCL can provide an external drive for a fee oryou can use your own. Our SOHO package includes RCL Agent
Standard point-of-service security solutions are highly difficult to institute, update, and manage. This can lead to complex operations and an increase to overhead cost. RCL Systems wants to help you eliminate these issues with an All-In-One Security Solution, also known as Unified Threat Management (UTM).
In order to grow as a company in today’s digital world, you have to provide your employees with resources that make them more efficient. The Internet is one of most important resources your employees will require. Unfortunately, if not controlled properly, granting access to the internet can create its own inefficiencies.
Choosing from the vast amount of surveillance systems available on the market today can be overwhelming to anyone. There's different brands, sizes, resolutions along with a lot of options to choose from like motion and light detection.
You want to make sure that when choosing a digital surveillance option that you're not wasting money by purchasing unnecessary equipment, while at the same time, not inhibiting your ability to gain the security you are after. As with many of your technology needs, RCL Systems can assist you with this. We've had enough experience in the industry to properly filter through the do's and don'ts, while still keeping future expansion in mind.
In today's business environment, being able to secure your organization's information and infrastructure ia a crucial variable in maintaining the level of company productivity necessary to achieve growth. With Sophos Security solutions offered through RCL Systems, you can keep your users, network, and computing infrastructure secure from threats present all over the Internet.