RCL has spent years researching the best possible way to stop the bad guys from getting to your computer and personal information. The best form of protection can't be achieved by a single solution,
RCL has carefully tested and found the perfect combination of protection with the product bundle below and of course the award winning Storagecraft shadow protect backup package for routine backups with the ability to restore your device in case of a hardware disaster.
Each and every one of our security and backup packages are monitored 24/7 with our agent-based application and will trigger a notification to our Network Operations Center (NOC). The NOC generates a ticket using this information and notifies our technicians that investigate the issue..
All customers will have a customer portal that they can login to create a ticket and monitor the process of the servicerequest. On your customer portal you can view all your tickets generated by you or your computers and the status of thetickets. Here you will see how hard our techs are working to keep your computers trouble free, and just because you didn’tcall in a trouble ticket we are still working in the background fixing minor issues so you can continue to work without anybother from a technician calling you to say I need on your computer to fix something, because a lot of the issues areresolved by RCL in the background via our agent and tech. RCL agent allows us to set schedules to keep your system upto date, to defrag your hard drives even alerts us if your hard drives are low on free space which can lead to performanceissues and in fact we have dozen of performance monitors that scan and report or fix performance issues constantly. And when we install the antivirus, antimalware Opendns and RCL’s backup solution they too are closely monitored, that way if amissed backup or a virus or malware has been quarantined, immediately a ticket is created and RCL is alerted.
We are always there for you. How to reach our helpdesk when you have a computer problem. You will have manyoptions, first in the computer tray down by your clock you will see an RCL icon, if you right click on it you can generate aticket by simply filling out an explanation of your problem and click send, that’s if we don’t call you first you can email firstname.lastname@example.org where a support ticket is generated and a team of technicians alerted via their email, and text
Security Suite Include with SOHO. Webroot and OpenDNS Includes award winning backup solution, Storage Craft Shadow Protect. External drive is required. RCL can provide an external drive for a fee oryou can use your own. Our SOHO package includes RCL Agent
Your Security Matters
Feel free to share this with other members in your organization. RCL Pays a referral fee. You will recieve one month Subscription
$37.50 per Computers up to 5 Max and receive 1 free
hour of Remote Support per computer on contract. ($175.00 Value) Per Month
Ask us About our Comprehensive IT Support for Small to Midsized Buisness Call 281 240 2777
or email email@example.com
RCL Systems Inc.