While it’s hard to say anything positive about the COVID-19 pandemic, it has given many business owners the motivation to pick up a few more technical skills. Many have sought to improve their own grasp on the software, marketing, and telecommunications that their business relies on each day. As these business owners have done so, they have often turned to a very popular resource: YouTube.
A business without well-trained employees is one that is always on the precipice of disaster. With the threat landscape the way it is, you need your staff to know how to properly maneuver around company IT and you need to ensure they know how to protect themselves and the company in a digital environment. Today, we will take a look at some strategies to promote end-to-end security at your company.
Here are two ways RCL Systems can augment your staff’s IT knowledge: An Outsourced IT Help DeskA help desk works by offering your employees an avenue for assistance when they need it most, on either a phone call or a live chat system accessed online. This helps them resolve common IT troubles without bothering your internal IT department, which is an invaluable opportunity to save time and resources for more important parts of your business. A help desk assists employees to help themselves. In terms of being a training tool, a help desk allows your employees to learn more about minor IT troubles. In fact, the help desk provider can even remote into the employee’s computer and guide them thro...
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